Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts present short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of doing 100 things just 1% better than your competition.
In this week’s Tuesday Tips, Tom Jennings shares his final insight of 2025: Genuine concern for a customer’s well-being often makes the difference. In a crowded market, empathy and care can be the deciding factor when buyers choose who to trust.
The post Tuesday Tips: Why customer care wins the sale appeared first on Floor Covering News.
Tuesday Tips: Why customer care wins the sale Posted First on https://fcnews.net
No comments:
Post a Comment