Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts present short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of doing 100 things just 1% better than your competition.
In this week’s Tuesday Tip, Tom Jennings shares why creating a care package builds trust and creates relationships instead of just sales.
The post Tuesday Tips: Seal the deal with a care package appeared first on Floor Covering News.
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